Frequently Asked Questions
Everything you need to know about your PBR Shop gear and orders.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
Can I return sports equipment if it doesn't fit?
Yes, we offer a 30-day return policy for all unworn apparel and unused equipment in its original packaging. Please visit our returns portal to start a claim.
Are the products sold on PBR Shop authentic?
Absolutely. We pride ourselves on sourcing directly from official manufacturers and authorized distributors to ensure 100% authenticity for all sports gear and memorabilia.
How can I track my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer team or bulk order discounts?
Yes, we provide special pricing for schools, clubs, and sports teams. Please contact our corporate sales department via the 'Contact Us' page for a custom quote.